Working as a courier in Singapore is something that many people (especially from Johor) love to ask about. I receive many such questions on a daily basis. Here are my thoughts about working as a courier in Singapore – it depends. Yes you’re probably angry why I said that. Here’s my explanation – it really depends… on the company you join. I am not one of those douchebags who just talk about ‘it depends’ and then stop right there. Let me explain my point further.
I firmly believe that in every industry, in every country, including Singapore, there are good and bad companies to work for. (There are some which are just different in work culture, while others are just different fundamentally.)
There are companies which are very strict and rigid in terms of their work culture. You need to report to work at a particular timing and can only go back after a certain timing regardless of the amount of volume of deliveries required for you that day. This is usually the case with older courier companies in Singapore. On the other hand, there are courier service companies which are significantly more up to date with the preferences of today’s employees – freedom and flexibility. Freedom and flexibility does not mean that the employee can choose not to work if they want to, but it means that productivity and results are what the company focuses on, and not clocking in and out. For instance, newer and uprising companies in Singapore such as PCA Masters are well known for their work culture of focusing on productivity and results. I have heard from couriers who work at PCA Masters that you can make a really decent salary there of around $2,500 to $3,500 per month (in 2016) while still enjoying flexibility such as – being able to work other jobs outside of office hours and also able to go back home earlier if there are no more deliveries to be expected of you for that day. In that respect, it is certainly very attractive to many courier riders. Additionally, you just need to work five days a week. This is the reason why many courier riders love applying for a courier position at firms such as PCA Masters.
Now, there are also companies which are different not just in work culture as mentioned in my previous paragraph, but are fundamentally different in the way they function – also affecting whether it’s good or bad for you. If you want to work as a courier in Singapore, do NOT apply for a courier position at a company well known for price cutting measures. Trust me, a courier company that price cuts needs to maintain and grow their profits, and this usually means that the cost cutting comes from… you! They will pay you a low salary (in fact, they expect high turnovers) like McDonald’s riders. Additionally, these courier companies with no creativity in their business strategies other than slashing prices to gain new business usually find that they cannot profit and will soon go bust and declare bankruptcy. Never ever join a company which only focuses on cutting prices instead of adding value to its customers – it simply cannot last in today’s cutthroat business environment in Singapore.