Working For A Courier Company In Singapore – Is It Worth It?

Working as a courier in Singapore is something that many people (especially from Johor) love to ask about. I receive many such questions on a daily basis. Here are my thoughts about working as a courier in Singapore – it depends. Yes you’re probably angry why I said that. Here’s my explanation – it really depends… on the company you join. I am not one of those douchebags who just talk about ‘it depends’ and then stop right there. Let me explain my point further.

I firmly believe that in every industry, in every country, including Singapore, there are good and bad companies to work for. (There are some which are just different in work culture, while others are just different fundamentally.)

There are companies which are very strict and rigid in terms of their work culture. You need to report to work at a particular timing and can only go back after a certain timing regardless of the amount of volume of deliveries required for you that day. This is usually the case with older courier companies in Singapore. On the other hand, there are courier service companies which are significantly more up to date with the preferences of today’s employees – freedom and flexibility. Freedom and flexibility does not mean that the employee can choose not to work if they want to, but it means that productivity and results are what the company focuses on, and not clocking in and out. For instance, newer and uprising companies in Singapore such as PCA Masters are well known for their work culture of focusing on productivity and results. I have heard from couriers who work at PCA Masters that you can make a really decent salary there of around $2,500 to $3,500 per month (in 2016) while still enjoying flexibility such as – being able to work other jobs outside of office hours and also able to go back home earlier if there are no more deliveries to be expected of you for that day. In that respect, it is certainly very attractive to many courier riders. Additionally, you just need to work five days a week. This is the reason why many courier riders love applying for a courier position at firms such as PCA Masters.

Now, there are also companies which are different not just in work culture as mentioned in my previous paragraph, but are fundamentally different in the way they function – also affecting whether it’s good or bad for you. If you want to work as a courier in Singapore, do NOT apply for a courier position at a company well known for price cutting measures. Trust me, a courier company that price cuts needs to maintain and grow their profits, and this usually means that the cost cutting comes from… you! They will pay you a low salary (in fact, they expect high turnovers) like McDonald’s riders. Additionally, these courier companies with no creativity in their business strategies other than slashing prices to gain new business usually find that they cannot profit and will soon go bust and declare bankruptcy. Never ever join a company which only focuses on cutting prices instead of adding value to its customers – it simply cannot last in today’s cutthroat business environment in Singapore.

Difference Between Postal Services And Couriers – Reviews & Thoughts!

Recently, I talked about the various types of logistics companies in Singapore. Now, let us dive deep into only courier service firms in Singapore.

Here’s the main difference between courier service and postal service (which most outsiders to the industry or non-office workers do not understand very much at all!). When you send a mail or envelope via postal service, the postal company does NOT hold any kind of responsibility for lost mail, and need NOT account to any of its customers about the delivery status. On the other hand, a courier company IS accountable to its customers about the delivery status as well as holding FULL responsibility when it comes to that particular item to be delivered! Can you already see the reason why companies use courier services for documents instead of postal services?

It is very important to understand that all else remaining equal, courier services has absolutely nothing to do with postal services – except that they are supposed to get your item delivered to your intended recipient.

Additionally, postal services do not care whether your item gets delivered on the next working day. Your items sent by postal services is supposed to be delivered by the next working day in Singapore, but that is usually not the case, if you have used postal services before in Singapore. However, when it comes to courier services, if a courier company does not get it delivered on time, they are at fault and they need to hold responsibility for it. Additionally, in a rare situation that they will be even a tiny bit late, a responsible courier team will be accountable to you. Of course, most people do not care if it’s just a little late, as long as the intended recipient receives it, but you get that type of accountability.

Third of all, if you want to send something by post, you MUST do it strictly before a certain timing, and there’s no negotiation room whatsoever. Also, you cannot ask the postman to prioritize your delivery and deliver it first or by hand. However, for a courier company (not all though…), they may be able to cater to your last minute urgent requests if they can fulfill it (e.g. they have people near your pick up location). One such company will be http://www.pcamasters.com. They were able to fulfill even my last minute or urgent requests. It’s definitely much better than using the postal services. In fact, my opinion is that using a suitable courier firm like PCA Masters in Singapore is just like owning a car. Once you own a car, you will never go back to taking the public transportation in Singapore. Never.